Is Metorik Secure?

If you're running an ecommerce store, it pays to be paranoid. The same applies to Metorik on a much larger scale. Security has been a consideration from day one, ensuring that the entire Metorik process from day one is safe for you both you and your store.

So, what are some of the ways we do this?

  • Metorik app and front end only use SSL.
  • When you connect your store, we use OAuth so you never have to copy/paste keys to access your store.
  • Keys for your store are transmitted securely over SSL and encrypted from the moment we receive them.
  • You're also able to revoke/delete a key on your end at any time, removing Metorik's access to your store.
  • Metorik's helper plugin that you install on your site is open-source (you can read the code!) and lightweight.
  • Any store data transmitted between Metorik and your site is done automatically in the background over SSL.
  • Your data is not shared with or handled by any other services or companies. Everything is done right in Metorik, from searching, to filtering, to exporting, to everything else. The only time we use another service is to send emails to you and to generate the chart images in your digests. 
  • None of your customer credit card information or anything that sensitive is handled by Metorik.
  • Metorik itself is a small team, which limits the number of people with any access to your store. But even in that case, your store data would only ever be accessed when you're in need of assistance and have approved us to view it.
  • 2FA login is possible (and highly encouraged).
  • There are regular security reviews of all Metorik servers and components.
  • Metorik's 'team' functionality keeps your site more secure as you don't need to hand out admin access to your site's WordPress admin (which leaves you vulnerable), since any team members can just be added to Metorik instead (and given limited access through Metorik's 'roles' feature).
  • You can delete your store from Metorik at any time. Just let your trial/subscription lapse and it will be auto-removed, or you contact us to have it done immediately. We also do not store any individual data after you stop using Metorik.
  • There are additional undisclosed precautions that have been taken by Metorik.

If you have any other questions or concerns, please let us know.