Multiple Currencies

Many stores offer multiple currency support to their customers to make shopping on their store more accessible. Metorik offers full multi-currency support, allowing you to see orders in both the currency of the transaction and the currency of your store.

We use hourly exchange rates from Open Exchange Rates to convert (learn more).

In this article

Multi-currency in Metorik

In general, there are 2 main ways that a store could have more than one currency:

  1. Customers can check out and pay in different currencies
  2. The store changes their main currency over time (perhaps they started in AUD but later switched to USD)

When looking at a table of orders, we'll show you both the original amount and the converted amount:

When you view the order, we'll show you it in the currency the order was made in:

Setting the store currency

When you first add your store to Metorik, we'll ask you to confirm your store's currency:

If you are using Shopify, this will be fixed to be the same as what it is in Shopify.

If you need to change it afterwards, please send us a message and we will change it for you.

Multi-currency for WooCommerce

Metorik will convert your order totals into the currency you set for the store when adding it to Metorik.

So if your store's currency is USD but you have an order that was made in the EUR currency, we look up the exchange rate on the date of the order and then use the USD amount in reports.

For orders made before the 22nd of November, 2016, we use the final exchange rate of the day the order was created (UTC). For orders made afterwards, the exchange rate used is the latest one within an hour of the order being made.

With refunds, we look up the exchange rate on the day the refund was created (so it may differ from the exchange rate of the order, if the order and its respective refund was created on different days).

Future dates: If for some reason the order/refund created date is in the future (eg. the order created date is June 20th, 2020 but today's date is June 15th, 2020), we will not convert the number and it will just be the same amount. If the order is updated/synced with us again in the future when the created date is no longer in the future, we will convert the amounts.

Supported multi-currency plugins for WooCommerce

We've confirmed our multi-currency support with these plugins (but it will work with any plugin that store's the order's currency properly in WooCommerce):

Multi-currency for Shopify

Shopify handles the multi-currency conversion when an order takes place, storing both the 'presentment price' (currency shown to customers) and the 'converted price' (converted into your Shopify store currency). Metorik stores both the original and converted totals that are calculated by Shopify. We then use the converted amount for reporting purposes.

In these cases, Shopify does not handle the conversion so we need to do it on our end to provide accurate reports:

  • Refund totals
  • Carts

Costs and profit handling

When using Metorik's costs and profit system:

  1. You are only able to set costs in Metorik in your store's currency.
  2. Metorik will then store the cost of each order in your store's currency.
  3. The profit report and other reports will be in your store's currency.

Supported currencies

Heads up: Our conversions are based on the rate of the order's created date (not paid date, as that's not always set). But it is unlikely that you received the exact amount that we convert it too, as bank's often charge different fees and the exchange rate can change over the course of the day (while we just use a single rate for the day). So while the converted amount we have is pretty accurate, it will never be the exact same as what you received, so you shouldn't use converted metrics for tax and similar reporting where precise numbers are needed.

Symbol Name
AED United Arab Emirates Dirham
AFN Afghan Afghani
ALL Albanian Lek
AMD Armenian Dram
ANG Netherlands Antillean Guilder
AOA Angolan Kwanza
ARS Argentine Peso
AUD Australian Dollar
AWG Aruban Florin
AZN Azerbaijani Manat
BAM Bosnia-Herzegovina Convertible Mark
BBD Barbadian Dollar
BDT Bangladeshi Taka
BGN Bulgarian Lev
BHD Bahraini Dinar
BIF Burundian Franc
BMD Bermudan Dollar
BND Brunei Dollar
BOB Bolivian Boliviano
BRL Brazilian Real
BSD Bahamian Dollar
BTC Bitcoin
BTN Bhutanese Ngultrum
BWP Botswanan Pula
BYN Belarusian Ruble
BYR Belarusian Ruble (pre-2016)
BZD Belize Dollar
CAD Canadian Dollar
CDF Congolese Franc
CHF Swiss Franc
CLF Chilean Unit of Account (UF)
CLP Chilean Peso
CNY Chinese Yuan
COP Colombian Peso
CRC Costa Rican Colón
CUC Cuban Convertible Peso
CUP Cuban Peso
CVE Cape Verdean Escudo
CZK Czech Republic Koruna
DJF Djiboutian Franc
DKK Danish Krone
DOP Dominican Peso
DZD Algerian Dinar
EEK Estonian Kroon
EGP Egyptian Pound
ERN Eritrean Nakfa
ETB Ethiopian Birr
EUR Euro
FJD Fijian Dollar
FKP Falkland Islands Pound
GBP British Pound Sterling
GEL Georgian Lari
GGP Guernsey Pound
GHS Ghanaian Cedi
GIP Gibraltar Pound
GMD Gambian Dalasi
GNF Guinean Franc
GTQ Guatemalan Quetzal
GYD Guyanaese Dollar
HKD Hong Kong Dollar
HNL Honduran Lempira
HRK Croatian Kuna
HTG Haitian Gourde
HUF Hungarian Forint
IDR Indonesian Rupiah
ILS Israeli New Sheqel
IMP Manx pound
INR Indian Rupee
IQD Iraqi Dinar
IRR Iranian Rial
ISK Icelandic Króna
JEP Jersey Pound
JMD Jamaican Dollar
JOD Jordanian Dinar
JPY Japanese Yen
KES Kenyan Shilling
KGS Kyrgystani Som
KHR Cambodian Riel
KMF Comorian Franc
KPW North Korean Won
KRW South Korean Won
KWD Kuwaiti Dinar
KYD Cayman Islands Dollar
KZT Kazakhstani Tenge
LAK Laotian Kip
LBP Lebanese Pound
LKR Sri Lankan Rupee
LRD Liberian Dollar
LSL Lesotho Loti
LTL Lithuanian Litas
LVL Latvian Lats
LYD Libyan Dinar
MAD Moroccan Dirham
MDL Moldovan Leu
MGA Malagasy Ariary
MKD Macedonian Denar
MMK Myanma Kyat
MNT Mongolian Tugrik
MOP Macanese Pataca
MRO Mauritanian Ouguiya
MTL Maltese Lira
MUR Mauritian Rupee
MVR Maldivian Rufiyaa
MWK Malawian Kwacha
MXN Mexican Peso
MYR Malaysian Ringgit
MZN Mozambican Metical
NAD Namibian Dollar
NGN Nigerian Naira
NIO Nicaraguan Córdoba
NOK Norwegian Krone
NPR Nepalese Rupee
NZD New Zealand Dollar
OMR Omani Rial
PAB Panamanian Balboa
PEN Peruvian Nuevo Sol
PGK Papua New Guinean Kina
PHP Philippine Peso
PKR Pakistani Rupee
PLN Polish Zloty
PYG Paraguayan Guarani
QAR Qatari Rial
RON Romanian Leu
RSD Serbian Dinar
RUB Russian Ruble
RWF Rwandan Franc
SAR Saudi Riyal
SBD Solomon Islands Dollar
SCR Seychellois Rupee
SDG Sudanese Pound
SEK Swedish Krona
SGD Singapore Dollar
SHP Saint Helena Pound
SLL Sierra Leonean Leone
SOS Somali Shilling
SRD Surinamese Dollar
STD São Tomé and Príncipe Dobra
SVC Salvadoran Colón
SYP Syrian Pound
SZL Swazi Lilangeni
THB Thai Baht
TJS Tajikistani Somoni
TMT Turkmenistani Manat
TND Tunisian Dinar
TOP Tongan Paʻanga
TRY Turkish Lira
TTD Trinidad and Tobago Dollar
TWD New Taiwan Dollar
TZS Tanzanian Shilling
UAH Ukrainian Hryvnia
UGX Ugandan Shilling
USD United States Dollar
UYU Uruguayan Peso
UZS Uzbekistan Som
VEF Venezuelan Bolívar Fuerte
VND Vietnamese Dong
VUV Vanuatu Vatu
WST Samoan Tala
XAG Silver (troy ounce)
XAU Gold (troy ounce)
XCD East Caribbean Dollar
XDR Special Drawing Rights
XPD Palladium Ounce
XPT Platinum Ounce
YER Yemeni Rial
ZAR South African Rand
ZMK Zambian Kwacha (pre-2013)
ZMW Zambian Kwacha  

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