WooCommerce Order and Subscription Notes
What is a WooCommerce order/subscription note?
A WooCommerce order/subscription notes serve two main functions:
- They automatically log any action that has taken place regarding a specific order such as payment and shipping details.
- They allow you to log manual entires that are specific to the order.
Can I export or segment by order/subscription notes?
Currently Metorik does not store order/subscription notes, but rather only display them. Therefore order/subscription notes are viewable in all your individual order/subscription pages, but cannot be exported or used to segment data.
You are however able to add order/subscription notes from your Metorik individual order/subscription pages:
Use the dropdown to choose if the note should be private (just for internal use) or a customer note. If you choose a customer note, WooCommerce should send them an email (this is completely seperate to Metorik).