Billing for Multiple Stores
We've designed Metorik's billing system to be as fair as possible, ensuring you're not paying duplicate subscriptions for all your different stores.
Simple billing for multiple stores
One company can have multiple stores, each with their own settings, teams, and reports. So for example the company 'Dogs R Us' may have the stores:
- dogfood.com
- dogtoys.com
- dogbeds.com
Each of these stores will be completely separate except but can still share the same billing plan, under their parent company 'Dogs R Us'. The subscription price for Metorik will be determined by the total monthly order volume of all the stores in a company.
An important thing to note is that a single company cannot have stores from multiple 'platforms'. So if a company has WooCommerce stores in it, it cannot also have Shopify stores (and visa versa). More on this here.
An example of how Metorik's billing works
Parent Company: Dogs R Us.
- Store 1 - dogfood.com: 200 orders/month.
- Store 2 - dogtoys.com: 1,000 orders/month.
- Store 3 - dogbeds.com: 600 orders/month.
Total: 1,800 orders/month.
Dogs R Us is therefore charged $100/month (or $160/month with Engage) for the 3 stores' combined order volume (rather than dogfood.com being charged $50/month and dogtoys.com & dogbeds.com each being charged $100/month - totalling $250/month).
Billing for Shopify stores
When a Shopify store subscribes to Metorik, the billing must go through a single Shopify store and will be added to the store's monthly Shopify billing.
If you have multiple Shopify stores in one company, you'll be given the choice of which store to make your primary billing store when subscribing:
Once subscribed, it will not be possible to delete the primary billing store without ending the subscription, as the subscription is locked to this store.
Please contact us for assistance if you need to delete this store but want to keep your subscription.
Billing for companies with both Shopify and WooCommerce Stores
Due to restrictions with Shopify's billing, we're not able to host active WooCommerce stores under a subscription started on Shopify, or visa versa.
If you've migrated your WooCommerce store over to Shopify, and your WooCommerce store is no longer active (receiving new orders), we may be able to move this "archived" store under the Shopify subscription. If you're unclear on how this relates to you store or company structure, feel free to reach out.
Note: Each company can only have one owner. If you need to transfer ownership of a company to another user on Metorik, check our Transferring Company/Store Ownership Doc.