How does Metorik calculate my monthly price?
Joined before March 2025? If you started a trial or subscribed prior to 1st March and have not yet made the switch to the new plan, then your number of stores is not a contributing factor in your plan and you won't be able to add Email Packs. Everything else applies.
Metorik has one plan (all features) with different Levels (and pricing) depending on how many orders you receive, as well as the number of connected stores you have. You can always view our latest pricing here: metorik.com/pricing
Your monthly will include the subscription cost, plus any additional email packs you've added.
There are two factors to determine which Level you're on:
- Your estimated monthly orders, based on an average of the last 3 months
- The number of stores you have connected
If your company's estimated monthly orders increase or decrease, or you add or remove stores, the price of Metorik will change on your next bill. This is all completely automated, so there's nothing you need to do. You'll always be on the lowest Level available that meets your company's volume.
1. Estimated Monthly Orders
Once you connect your store(s) to your Metorik account, Metorik reviews the number of orders received over the last 3 months, and calculates your estimated monthly orders.
For example, if your orders for the last 3 months were: Jan: 450, Feb: 480, Mar: 510
The average for those 3 months is 480 orders ((450 + 480 + 510) / 3). Metorik then uses 480 as the estimated monthly orders for your next monthly renewal (April).
2 months later, your orders 📈 increase and look like this: Mar: 510, Apr: 1250, May: 1800
The average for the last 3 months has now increased to 1,186 orders ((510 + 1250 + 1800) / 3). Metorik will use 1,186 as the estimated monthly orders for your next monthly renewal (June).
2 months after that, your orders 📉 decrease back down: May: 1800, Jun: 925, Jul: 410
The average for the last 3 months has now decreased to 1,045 orders ((1800 + 925 + 410) / 3). Metorik will use 1,045 as the estimated monthly orders for your next monthly renewal (August).
2. The number of Connected Stores
Metorik's pricing also takes into account the number of stores you have connected to your company subscription. Companies with 80 connected stores will be on a higher Level than companies with just 3 connected stores.
You can view how many connected stores are included for each level here: metorik.com/pricing
Putting it together
Metorik will look at both your estimated monthly orders and the number of connected stores to work out the lowest Level that meets your company's volume, and this will define your next monthly renewal price.
Additional Email Packs
When you add an additional email pack from your Company's Engage settings, you'll be charged an upfront cost for the current month, and then that additional email pack will also be added to your subscription.
You can add, decrease, or remove additional email packs as required. See Manage your Engage email credits for more information.
Notification of Plan Changes
Metorik will email the billing contact 7 days and again at 3 days prior if it calculates that your subscription price is likely to change.
We'll also email again the day prior to confirm if your subscription price is changing.
You can also view your subscription page at any time to see what price you're currently paying and if it looks like you'll move levels next month.