Custom Meta Fields

Metorik processes all of your order, customer, and subscription meta (custom fields), so you can do a few things with it in Metorik, including:

  • Segment by it.
  • Export it.
  • View it on 'single' pages.
  • Edit it on 'single' pages (and add new meta too).
  • Use it as variables in Engage automations.

Segmenting

When on the  orderscustomers, or subscriptions page, click the filter select and then scroll down to the bottom to find all of your available meta fields.

You'll have a variety of ways to filter on the data. For example, you could add a filter for the  Stripe Fee custom meta:

Or you could filter by the meta key not being empty:

The same applies to customer custom meta filtering.

Exporting

Similarly, you can  export custom meta fields very easily. When in the middle of an export, click the 'Export Settings' link and then choose all the meta fields you'd like to include.

View / Edit / Add

When on a single order or customer page, you'll find a Custom Fields section where most of the custom fields (meta) can be seen. From there, you can add new custom fields and edit some existing ones (hidden ones that start with _ can't be edited).

Note: This isn't available for Subscriptions at the moment as adding/editing/etc. subscription meta is not yet supported by the Subscriptions API.

Hidden Meta

Some meta that Metorik considers protected or arbitrary is ignored. Most of the time, this won't matter but if you find that some meta you need is being ignored, please reach out to us on the live chat and we can take a look.

Other Notes

Every day, Metorik will refresh for the possible fields, so if you don't see one you're looking for, it should show up the next day or you can message us on live chat and we'll refresh it right away for you.

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