Shopify: Additional Details from Metorik

When you install Metorik onto your Shopify store, we install a Script in order to provide source tracking reports and track Engage conversions.

Metorik will store this source data in the customer's shopping cart data. If that cart is placed and turns into an order, we will then store in the order's additional details area (sometimes known as note attributes).

This is the location where apps like Metorik need to store custom order data. When this data has been stored on an order, you'll see it on the right side of a single order page in Shopify:

This data (and data stored by other apps) in Additional Details will also show in Metorik, can be exported, segmented, and more - custom fields.

If you delete your store from Metorik or uninstall the Metorik app in Shopify, we will stop tracking and storing this data.

However, the data that has already been stored won't be deleted automatically from Shopify. That's because this data is intended to be of use regardless of if you currently use the app or not. If you'd like to delete this data, please send us a message and we'll be more than happy to delete it for you.


If for some reason you would like to keep using Metorik but want to stop Metorik's source tracking in Shopify, please let us know why and we'll see what we can do.

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