Subscription Churn Date

Metorik automatically calculates the churn date for subscriptions, according to your subscription report settings.

You can modify subscription report settings here. After changing these settings, Metorik will automatically recalculate the churn date of every subscription.

Subscription status is Cancelled or Expired

The end date is considered the churn date.

Subscription status is On-Hold

If your subscription report settings consider on-hold subscriptions as churned, the last status change date is considered the churn date.

Subscription status is Pending Cancel

If your subscription report settings do not consider pending cancel subscriptions as active, the last status change date is considered the churn date.