Analytics
Reports, segmentation, and data exports
Reports Segmenting
Compare Periods
Custom Fields
How to Customize Columns
Customising the Dashboard
Net Revenue and the Orders Report
Tax Reports
Profit Reports
Forecasting Data
Refunds in Metorik
What is the difference between gross and net sales?
Why don't the totals in Stripe reports match Metorik reports?
Why don't the totals in WooCommerce reports match Metorik reports?
Why don't the totals in Shopify reports match Metorik reports?
Why doesn't the revenue/orders report sales match the product/categories sales?
Metorik & WooCommerce Terminology
Why Metorik sales data doesn't match Google Analytics
Customer Reports
Customer Cohort Reports
Customer timelines
How does Metorik define a New or Returning Customer?
What is the difference between customers and guests in WooCommerce and Metorik?
Where does a customer's 'join date' come from?
WooCommerce: Why customer roles don't show correctly in Metorik
Manual orders & customers with no email
Deleting customers from Metorik
WooCommerce: Why don't the number of new customers match.
Product Reports
Product Refunds
How do I see the repurchase rate of a product?
Viewing historical product stock levels
Viewing overall product sales for a certain country
My product images aren't loading
Product & Variation Stock Management
If I delete a product on my store, does it get deleted in Metorik?
Shopify Vendors Report
Custom order statuses
How can I exclude order statuses from reports?
How can I delete or exclude test orders from my reports?
Viewing and reporting on Shopify sales channels
Shopify Sales Channel IDs and Names
Order and Subscription Notes
WooCommerce: Why do I have so many cancelled orders?
View order fulfillment time
Why do active subscriptions numbers change over time
Integration: Prepaid for WooCommerce Subscriptions plugin
Using WooCommerce Subscriptions versions earlier than 3.1
Why aren't my subscriptions being updated in Metorik
Subscription Churn Date
WooCommerce: Subscription Reports
WooCommerce: Subscription Cohorts Report
WooCommerce: Subscription Plans Report
Segmenting Data
Segmenting with Jarvis AI
Types of Segmenting
Segmenting Orders, Products, Carts (and Subscriptions) based on customer filters
Segmenting a string that contains an underscore
How to add a custom segment to the dashboard
Segment and Send Emails by Customer Engagement
Filter Abandoned Carts to Exclude Recovered Carts
Exporting Order Line-Items
Exporting Metorik Data to Google Sheets
Splitting large exports into smaller exports
Your Subscribed Recurring Exports
Fixing garbled Hebrew characters in CSV files in Microsoft Excel
Recurring exports by webhook
Exporting Data
Creating Digests
Custom Metrics
Your Subscribed Digests